Launching the fifth National Porter and Cleaning Awards: back and bigger than ever!

The highly anticipated moment for everyone in Healthcare Facilities Management has arrived—the official relaunch of the prestigious National MyPorter Awards and MyCleaning Awards. Once again, the Awards are proudly held in association with NHS England.

The Awards will take place in February, following a hugely successful fourth year, which was incredibly well attended and saw hundreds of nominations. In 2025, the occasion promises to be bigger and better than ever.

Held by GV Healthcare, the Awards will shine a spotlight on the unsung heroes within healthcare, offering the stage to some remarkable individuals and teams within healthcare portering and domestic services. Gold Sponsors, ISS and Compass Medirest, have reinforced their commitment to the Awards for 2025, demonstrating their huge appreciation of these vitally important teams.

The live events, held across two days, are to host over 300 delegates from across the UK, with a conference each day welcoming high-profile industry experts to offer exclusive insights into the latest advances in the worlds of Portering and Cleaning.

Once again, the Awards are open to all within Portering and Domestic Services from any healthcare setting across the UK (NHS or Private). There is also an International Award open to anyone within Portering or Domestic Services outside the UK, which celebrates the invaluable contributions of healthcare staff worldwide. While their roles may vary, their unwavering commitment to ensuring positive patient outcomes is universal.

The impact of previous winners goes far beyond the hospital in which they are based, with stories of extraordinary resilience, outstanding teamwork, and unparalleled patient care inspiring the judges and everyone lucky enough to hear them. So much so, for the past two years, award winners have made it onto Sky News to share more about their journeys.

Matt Wright, CEO at GV Healthcare, commented on the relaunch of the Awards:

“I am delighted that we have relaunched the MyPorter Awards and MyCleaning Awards for 2025. These are fantastic opportunities for individuals to come forward with inspiring stories of dedication, commitment and excellence within healthcare domestic services and portering teams.

“I would like to thank our partners and sponsors who have demonstrated their appreciation of those who are often unsung heroes within healthcare. They will play a huge part in ensuring the Awards truly recognise and celebrate these remarkable contributions to patient care.

“2025’s Awards are going to be the best yet! I would urge anyone to submit an entry to give someone they know the opportunity to receive the recognition they deserve.”

Phil Shelley, Senior Operational Manager at NHS England, said:

“We’re delighted to be involved in these prestigious awards once again, to highlight the fantastic work done by our Porters and our Cleaning Operatives, day in and day out, up and down the country.

“It's an honour to play a part in recognising these individuals for the praise these awards give them and have taken great personal joy in witnessing so many winners over the last few years at the live events as they continue to grow year on year.“It’s time to celebrate those deserving of higher recognition for their hard work and dedication within Portering and Domestic Services once again, so don’t hesitate: get your nominations in now.”

This is an opportunity to shine the spotlight on our incredible healthcare heroes by nominating them in one of the 14 available categories. Doing so couldn’t be easier, with an online nomination process via the GV Healthcare website. Individuals can also express interest in attending by registering online – in 2024, the guest lists were oversubscribed, so early sign up is encouraged.

To submit a nomination for, or to register interest in attending, the MyPorter Awards, visit: www.myporterlogistics.com

Nomination categories are:

MyPorter Awards-

• MyPorter Porter of The Year Award

• The Dennis Southern Lifetime Achievement Award – Sponsored by ISS

• Portering Team of The Year Award

• Leadership of The Year Award

• MyPorter International Porter of The Year Award

• Newcomer of The Year Award

• Outstanding Contribution to Patient Experience Award

Helpful tips for a good nomination entry:

1. Read the criteria and ask yourself “what will impress the judges?”

2. Write the whole story – provide as much detail as possible

3. Ask your comms team to help you write your entry – this is their bread and butter, they will love to help you.

If you’re a company who would like to show your support for the event and the porters and cleaners themselves, we have various remaining sponsorship opportunities. There are limited remaining packages, so don’t hesitate if you would like to get involved.

If you are interested, please email: marketing@globalviewsystems.co.uk and a member of the team will be in touch.

MyPorter Data helps Hull University Teaching Hospitals NHS Trust create MINTED patient movement model

View the video above to hear from Graham Taylor - Hull University Teaching Hospitals NHS Trust's Portering, Postal & Switchboard Manager talk about how the data provided by MyPorter allowed them to pinpoint reasons for delays, giving them the proof to back-up reasons for implementing change to their service, which saw them created the MINTED patient movement model - something which has seen great success in improving patient flow within the Trust.

How Hillingdon Hospitals Portering Service Improved Patient Flow

Since implementing MyPorter, a digital portering management system, The Hillingdon Hospitals NHS Foundation Trust has witnessed remarkable improvements. This innovative solution has proven the transformative impact on efficiency, resource allocation, patient flow, and confidentiality. MyPorter underscores the critical importance of patient flow in hospital operations, ensuring timely transfers and reducing waiting times, thereby enhancing the overall movement of patients through the hospital. This is essential for swift diagnoses, treatments, and maintaining high standards of patient care and operational efficiency.

Impact on Patient Flow

Efficient patient flow is the lifeblood of any hospital, ensuring patients move through various stages of care promptly and effectively. Patricia Wright, CEO of Hillingdon Hospitals NHS Foundation Trust, emphasises the pivotal role of porters in this process: “One of the things that’s really important is flow through the hospital and porters are absolutely critical to flow through the hospital. So what it does in a way, is it speeds up that flow process and makes sure that patients get diagnosed and then treated as quickly as possible.”

By leveraging MyPorter’s auto-allocation feature, the Trust has markedly improved the speed and coordination of patient transfers. The system ensures porters receive timely and accurate tasks, minimising patient waiting times. For example, when a patient needs to be moved to Radiology for imaging, MyPorter dispatches a porter equipped with the necessary tools, such as wheelchair, oxygen tanks, etc immediately. This precise coordination significantly reduces delays, allowing patients to receive diagnoses and subsequent treatments without unnecessary waits.

Key Benefits of a Digital Portering Solution

MyPorter has revolutionised the hospital’s workflow, enabling porters to complete their tasks more efficiently. Sue Bolt, Head of Portering, notes, “We can get two extra jobs per porter per day because of not coming backwards and forwards. We’re getting 32 extra jobs done a day.”

This boost in efficiency directly benefits patient care and hospital operations. Nasimul Hasan, a Radiographer in the X-ray department, champions the widespread adoption of this system: “MyPorter should be introduced across all the NHS. This is a very smart way and very effective and efficient way to improve the workflow in any department.”

MyPorter’s enhanced data visualisation capabilities allow hospital administrators to identify bottlenecks and allocate resources more effectively. For instance, during peak times in the Emergency Department, additional porters can be deployed to handle the increased patient load, ensuring smooth hospital operations. This proactive resource management reduces overcrowding in waiting areas and ensures critical areas like the ED function efficiently.

Steve Wedgwood, Director of Operational Estates & Facilities, highlights these advantages: “What MyPorter gives us is that evidence, better productivity, better visibility but then on the other side, less errors, less potential to make mistakes.”

The implementation of MyPorter at Hillingdon Hospitals NHS Foundation Trust showcases how cutting-edge digital solutions can enhance hospital operations, improve patient care, and optimise resource utilisation. The success seen here could serve as a blueprint for other NHS Trusts aiming to upgrade their portering systems.

To maximise your Portering Services’ impact on Patient Flow, or to reach out to Hillingdon Hospitals NHS Foundation Trust for a chat, visit www.myporterlogistics.com or email myporter@globalviewsystems.co.uk