View the video above to hear from Graham Taylor - Hull University Teaching Hospitals NHS Trust's Portering, Postal & Switchboard Manager talk about how the data provided by MyPorter allowed them to pinpoint reasons for delays, giving them the proof to back-up reasons for implementing change to their service, which saw them created the MINTED patient movement model - something which has seen great success in improving patient flow within the Trust.
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The eagerly awaited shortlists for The National MyPorter Awards and The National MyCleaning Awards were revealed today, showcasing the exceptional candidates for each of the thirteen award categories. This year, the awards received a record-breaking number of nominations, with over 300 entries from across the UK and Ireland. This made the task of selecting the finalists extremely difficult for the NHS England judges, who reviewed each nomination carefully and recognise the outstanding contributions made by those in Portering and Healthcare Cleaning roles.
The live awards ceremonies are taking place in February over two consecutive days in central London. The events cast a well-deserved spotlight on these healthcare professionals who demonstrate exceptional dedication and commitment. The first day will celebrate Healthcare Cleaners, Domestic teams, and Auditors for their vital role in ensuring a clean and safe environment for patients. The second day will applaud the portering services for their outstanding work in supporting healthcare operations.
This year, the awards are supported by two leading healthcare brands to express their support and appreciation for these unsung heroes. ISS is the headline sponsor for the MyPorter Awards while Compass Medirest backs the MyCleaning Awards as the gold sponsor.
The live awards ceremonies are not only a celebration of the portering and cleaning staff in the NHS, but also an opportunity to learn from the best practices and innovations in the sector.
The opening day will commence with a live conference featuring sessions on the latest trends within healthcare cleaning from NHS England with a keynote from Emma Brookes and industry champion Delia Cannings will again take to the stage, sharing her expertise and insights. The second day will feature discussions led by NHS England’s Phil Shelley, addressing the latest on the new portering standards, sessions by Caroline Lowe and Fay Lane regarding apprenticeships and the latest on the new national non-clinical uniform.
These sessions will be followed by a panel discussion, where the industry leaders will answer questions from the audience and discuss the challenges and opportunities facing the portering, auditing and cleaning services in the NHS.
See the finalists below.
MyCleaning Awards shortlist:
Healthcare Cleaning Team of The Year, sponsored by Medirest:
Woodlands House – Kent and Medway NHS and Social Care Partnership Trust
Blackpool Hospital Domestic Team - Blackpool Teaching Hospitals NHS Foundation Trust
Out of Hours Response Team – County Durham and Darlington NHS Foundation Trust
MyCleaning Domestic of The Year, sponsored by the British Institute of Cleaning Science (BICSc):
Antonella Garofalo – Dartford and Gravesham NHS Trust
Babita Garung – London North West University Healthcare NHS Trust
Karene Gillon – Bedfordshire Hospitals NHS Foundation Trust
Lifetime Achievement, sponsored by Evans Vanodine:
Patricia Russell - Sheffield Teaching Hospitals NHS Foundation Trust
Collette Sweeney – ISS Healthcare
Sylvia Sinclair – Mersey and West Lancashire Teaching Hospitals NHS Trust
Leadership of The Year, sponsored by GT Cleaning Machines:
Lisa Eland & Lisa Harry - Somerset NHS Foundation Trust
Kerry Lansbury - Northumbria Healthcare NHS Foundation Trust
Antoniya Zaeva – London North West University Healthcare NHS Trust
MyAudit Auditor of The Year, sponsored by GV Healthcare:
Paula Brooks – Sherwood Forest Hospitals NHS Foundation Trust
Sarah Irvine - Stockport NHS Foundation Trust
Rachel Foster – Lewisham and Greenwich NHS Trust
Newcomer of The Year, sponsored by Decitex:
Glen Page – Sherwood Forest Hospitals NHS Foundation Trust
Leah Torr – City Hospitals independent Commercial Enterprises
Abi Davies – The Robert Jones and Agnes Hunt Orthopaedic Hospital NHS Foundation Trust
MyPorter Awards shortlist:
MyPorter Porter of The Year, sponsored by ISS:
John Doheny - Hampshire Hospitals NHS Foundation Trust
Kabiru Ogundipe – London North West University Healthcare NHS Trust
David Fairbairn – Calderdale and Huddersfield NHS Foundation Trust
Portering Team of The Year:
Hull University Teaching Hospitals NHS Trust
Barnsley Hospital NHS Foundation Trust
Northumbria Healthcare NHS Foundation Trust
Dennis Southern Lifetime Achievement:
Vaughn McIvor – University Hospitals Dorset NHS Foundation Trust
Peter Quinlan – United Lincolnshire Hospitals NHS Trust
Paul Green – Northumbria Healthcare NHS Foundation Trust
Leadership of The Year:
Andrew O’Donnell – Mersey and West Lancashire Teaching Hospitals NHS Trust
Kim Fraser – City Hospitals independent Commercial Enterprises
Lee Rogers - Barnsley Hospital NHS Foundation Trust
Outstanding Contribution to Patient Experience, sponsored by GV Healthcare:
David Etches – Sherwood Forest Hospitals NHS Foundation Trust
Dominic Attenborough - University Hospitals of Derby and Burton NHS Foundation Trust
Gordon To – University Hospitals Dorset NHS Foundation Trust
Newcomer of The Year, sponsored by Wheelshare:
Joe Diffey – University Hospitals Dorset NHS Foundation Trust
Mark Goodfellow – Hull University Teaching Hospitals NHS Trust
Steven Baughan – Somerset NHS Foundation Trust
MyPorter International Porter of The Year:
Donna Murphy - Jersey General Hospital
Rory Bassett – Beaumont Hospital
Congratulations to all the remarkable individuals and teams who have been shortlisted. Wishing you the best of luck at the live finals with the National MyCleaning Awards taking place on the 20th February 2024 followed by the National MyPorter Awards on the 21st February 2024.
For any questions or queries relating to The National MyPorter Awards or The National MyCleaning Awards, please contact:
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It’s February 21st 2023 and an unsuspecting Craig McElroy, Porter at Dublin’s Beaumont Hospital, is sat at a table beside his family and manager at a day of celebration for Healthcare Porters in London, England. Each award passes for such things as ‘Team of The Year’ and ‘Outstanding Contribution to Patient Experience’ unbeknown to Craig he is about to be named ‘International Porter of The Year’. Organisers were inspired by Craig’s nomination, sent in by his manager Ilie Pop – Portering Service Manager also of Beaumont Hospital, coupled with Ilie and Craig’s enthusiasm for the awards and for the celebration of a role that is often overlooked of its importance by that of the work of others within a hospital. It was these things which saw the organisers, GV Healthcare, who were working in association with the NHS in England to put on the ceremony, to create the bespoke award for Craig – deciding to keep it top secret until the day of the event, which saw Craig burst with excitement as his name was read out. Today sees Craig presented with his trophy in front of his colleagues and senior management – where he is known as “The Red Bull of the Portering Department” - at a specially arranged meeting at Beaumont Hospital, where he received a rapturous applause when going up to collect his award. Craig said: “It feels great – I was just happy to be nominated. I love working in this hospital and the people I work with, and being a Porter is great – it’s a gift. I was a little embarrassed (being presented the award in front of colleagues) but I was happy to see that they were all happy for me and cheering me on. I couldn’t be happier. I love giving them (the patients) the finest of service and getting the thanks (from them) at the end. I have great banter with the patients and I’ll just continue to treat them with the best of respect and love”
Craig’s nomination came hot on the heels of him being named ‘Porter of The Year’ at Beaumont – all the more impressive with it being in his first year as a Porter. His manager Ilie Pop said: “His attitude in work has been the highest ever and the compliments Craig receives every day are the best we have heard in a long time. If you could multiply him going forward, delivery of service would be of a very high standard at all times. He’s not had a single day off sick, he is complimented each and every day he’s here and every team in the hospital wishes to work with him”.
GV Healthcare’s Mark Edwards, who presented the award to Craig alongside Ilie, said: “It’s fantastic to be able to celebrate unsung healthcare heroes like Craig. We’ve been in contact with a number of hospitals across Ireland for a number of months now and have seen first-hand how the Irish really show support for their Porters and are keen to shout about the great, often underappreciated work they do. We’ve seen a number of hospitals in Ireland realising how much impact an efficient Portering service can have on the services provided by Doctors and Nurses, which has seen hospitals looking into investment in Portering to the benefit of patients with improved flow of patients through the hospital, alongside benefits to the Porters in terms of their wellbeing”.
Back in February, the Finalists attended a live conference during the day which saw them hear guest speakers talk to them about the future of portering, team work and portering peers who talked best practice and the need for Governments to acknowledge the expertise of portering with recognised qualifications. Guests then dined on a three-course meal before the live awards ceremony celebrated the great work done by these unsung heroes of the NHS, HSE and every other health board and institution present.
Fiona Daly - National Deputy Director of Estates at NHS England said at the event: “Today’s event has been brilliant, here, recognizing all the great work that is happening across healthcare with the portering services within Estates and Facilities – during times like the pandemic, the likes of the porters, the cleaners, the security guards – they kept hospitals going. They are the beating heart and it has been amazing to be here today recognizing all of their efforts not just for during the pandemic, but now as we move towards a period of recovery”.
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