View the video above to hear from Graham Taylor - Hull University Teaching Hospitals NHS Trust's Portering, Postal & Switchboard Manager talk about how the data provided by MyPorter allowed them to pinpoint reasons for delays, giving them the proof to back-up reasons for implementing change to their service, which saw them created the MINTED patient movement model - something which has seen great success in improving patient flow within the Trust.
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Gordon To - winner of the MyPorter Outstanding Contribution to Patient Experience Award
In the heart of healthcare, where ordinary individuals become extraordinary heroes, one name shines across the nation – Gordon To. A beacon of compassion and effectiveness, Gordon is not just a porter; he's the embodiment of resilience, courage, and unwavering dedication.
In May 2023, a routine patient transfer request unravelled into a life-or-death situation at Royal Bournemouth Hospital. Gordon, the unsung hero, faced a chaotic situation and swiftly navigated through the unexpected. A patient had locked herself in the toilet and tied with a ligature around her neck. With quick thinking, Gordon forced entry, cut the ligature, and orchestrated a life-saving intervention. His calm authority and decisive actions echoed through the hospital corridors, leaving an indelible mark on the lives he touched.
Fast forward to July, and Gordon found himself at the forefront of yet another incident. A patient, in a state of partial undress, took an unexpected plunge into the hospital's expansive lake. Gordon, alongside medical teams and the fire service, played a pivotal role in the safe recovery of the patient. His actions not only ensured the patient's safety but also showcased the power of teamwork and resilience.
Gordon's story goes beyond the walls of Royal Bournemouth Hospital; it resonates with every corner of the nation. His quick thinking and unparalleled expertise have turned the tide in numerous high-stakes scenarios, earning him the heartfelt praise of the ward teams he supports. As we unveil Gordon as the unanimous choice for the prestigious Outstanding Contribution To Patient Experience Award, his narrative becomes a symbol of hope, courage, and dedication for a national audience.
Taking place in central London, the National MyPorter Awards saw seven awards presented to the finalists from across the country and beyond, who made the judges shortlist. The broad range of over 300+ entries showed just why Healthcare Portering Services deserve to be honoured and praised. Nominations such as that for eventual winner of the Porter of The Year Award, Kabiru Ogundipe of London North West University Healthcare NHS Trust.
Kabiru's heroism truly shines in the face of adversity. He was involved in a traumatic incident where a patient attempted suicide, jumping from the 9th floor of the hospital. Kabiru, among the first responders, stayed past his shift, supporting the medical team tirelessly. In another critical moment, following a crash call, Kabiru's quick thinking ensured the timely access to emergency blood for a patient in a life-threatening situation. His vigilance extended to monitoring the patient's progress through CT scans and ITU, ensuring the availability of necessary blood products at every stage. Today, that patient is on the path to recovery, thanks to Kabiru's unwavering professionalism. Kabiru's commitment doesn't stop within the hospital walls; he extends his benevolence to Project Search, offering work experience and mentorship to those with learning difficulties or on the Autism spectrum. His dedication to duty of care goes beyond the ordinary, creating a ripple effect of positive change.
In Kabiru's own words, "Where I come from, we love helping people. Duty of care is of paramount importance to me." Today, we honour Kabiru Ogundipe, not just as Porter of the Year but as a national hero, a beacon of hope, compassion, and unwavering commitment to the well-being of others. His story transcends hospital corridors, touching the hearts of a nation that celebrates heroes like him.
Phil Shelley, Senior Operational Manager at NHS England said at the event: “Today has been a privilege and an honour to meet colleagues from across the country, hear their personal stories and experiences, and be able to present the awards and recognition that they truly deserve. Our Portering Teams and Individuals are integral to the success of a patient journey throughout the varying healthcare sites, a massive thank you for everything that they do ”.
Winners
MyPorter Porter of The Year, sponsored by ISS:
Kabiru Ogundipe – London North West University Healthcare NHS Trust
Newcomer of The Year, sponsored by Wheelshare:
Steven Baughan – Somerset NHS Foundation Trust
Leadership of The Year:
Andrew O’Donnell – Mersey and West Lancashire Teaching Hospitals NHS Trust
Outstanding Contribution to Patient Experience, sponsored by GV Healthcare:
Gordon To – University Hospitals Dorset NHS Foundation Trust
Portering Team of The Year:
Hull University Teaching Hospitals NHS Trust
Dennis Southern Lifetime Achievement:
Paul Green – Northumbria Healthcare NHS Foundation Trust
MyPorter International Porter of The Year:
Donna Murphy – Jersey General Hospital
Watch Event Highlights:
National MyPorter Awards 2024 on Sky News
See more from previous MyPorter Awards:
Get ready to paint the town vibrant with celebration! The National MyPorter Awards & National MyCleaning Awards are making a triumphant return to Central London in 2024, and we couldn't be more thrilled to announce the fabulous venue is once again – Salsa Temple.
After hearing your feedback, it was crystal clear that the next awards needed to be where the magic happened before – right in the heart of Central London at the colourful Salsa Temple. This venue, known for its flamboyance and vibrant atmosphere, stole the hearts of attendees last time, and we're doubling down on the good vibes and doing it all again!
Salsa Temple is more than just a venue; it's a living testament to the vibrancy, dedication, and excellence that our porters, cleaners, and auditors bring to their roles every day. This year, we've collaborated with Salsa Temple to elevate the experience to new heights. Picture this: a bespoke menu that's been crafted to perfection in collaboration with the kitchen, adding a touch of flavour and flair to our celebration. We're making it bigger and better than ever before, ensuring that the venue reflects the qualities of our Portering and Domestic Services.
Salsa Temple provides the ideal backdrop for an event that strikes the perfect balance between special and relaxed, with only a hint of the corporate humdrum coming in the form of education, during the morning's conferences, giving guests the opportunity to take the knowledge and insights gained back to their own Trusts.If you thought the venue choice was exciting, wait until you hear about the star-studded line-up for the morning conferences. Brace yourselves for talks featuring the likes of NHS England's Emma Brookes, Phil Shelley, and Fay Lane. But that's not all – Delia Cannings is gracing us with her presence again after stealing the show at last year's MyCleaning Awards. There is also a live panel, so guests can raise questions and queries to those key decision makers and those who have been carefully selected to share best practice. Each awards event is a day of education and celebration.
Mark your calendars for Tuesday, February 20th, and Wednesday, February 21st, 2024, because these back-to-back conferences and awards ceremonies are not just events – they're the epitome of greatness in the world of Portering and Cleaning. With NHS England's association and collaboration, alongside national press coverage proves why shining the spotlight on your colleagues or team at this annual extravaganza is an opportunity you don't want to miss.
Now, let's talk categories! We've got an array of awards tailored to suit every nominee! Last year saw the first-ever International Porter of the Year award, and this year, we're gearing up to make it even more monumental. Building on the success of the International Porter of the Year award, we're thrilled to announce the addition of an International Domestic of the Year award. Yes, you heard it right – we're taking the celebration global, recognising and honouring outstanding contributions from domestic teams around the world.
The overall categories available for entry, includes:
MyPorter Awards:
MyPorter – Porter of The Year – Award
The Dennis Southern - Lifetime Achievement Award
Portering Team of The Year Award
Leadership of The Year Award
MyPorter – International Porter of The Year – Award
Newcomer of The Year Award
Outstanding Contribution to Patient Experience Award
MyCleaning Awards:
MyCleaning - Domestic of The Year - Award
Lifetime Achievement Award
Healthcare Cleaning Team of The Year Award
Leadership of The Year Award
MyCleaning – International Domestic of The Year – Award
Newcomer of The Year Award
MyAudit – Auditor of The Year Award
Don't let the opportunity to shine a spotlight on someone or some team that truly is deserving of higher recognition slip away – nominations close at Midday on January 12th, 2024. Dive into the excitement and submit your nominations at:
Let the countdown to a dazzling celebration begin! 🎉
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