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Doctors and nurses quite rightly receive all the plaudits for the amazing work they do within hospitals up and down the country, but on February 24th a live awards ceremony took place to celebrate the unsung heroes of the NHS – the hospital porters.


Taking place in central London, the MyPorter Awards saw six awards presented to the finalists from across the country who made the judges shortlist, having been placed on it during a rigorous process which saw over 100 nominations whittled down by guest judges Emma Brookes, Head of Soft FM Strategy and Operation and Philip Shelley, Senior Operational & Policy Manager Soft FM at NHS England & Improvements.


The broad range of entries showed just why the NHS porters deserve to be honoured and praised, just like the Doctors and Nurses they work with. Nominations such as that for eventual winner of the MyPorter – Porter of The Year award: Matthew Wood at Tunbridge Wells Hospital. A kind and courageous 21-year old who, despite losing both his grandparents over the last 12 months, carried on full-time at university to complete his degree – graduating with a First, while coming home on weekends to work at his local hospital as a porter; of which he does to also to help his mum with her rent. His role throughout the pandemic has seen him constantly working for the hospital even when Covid cases were at their peak; sadly his grandparents also passed away at this time within the same hospital, showing maturity beyond his years and fully deserving of his award.


Another winner at the awards is Keith Bellfield who has worked as a Porter since 1987 and known by his NHS Trust in Sunderland as “a walking encyclopedia of Portering”. Sadly, in recent years’ Keith’s wife passed away and saw him need to take on extra caring responsibilities for their son – unable to remain a full-time porter, Keith, instead of leaving, asked for alternative work which has seen him become a Waste Porter, which he has adapted to like the true professional he is. Keith wins the Dennis Southern Award – For Endeavour, a lifetime achievement award named in the honour of Keith’s fellow North-East native, Dennis, who sadly passed away just two weeks before being nominated for last years’ awards.


John Roe is another who is a true NHS Hero; working with profound physical disabilities - delivering vital (often life-changing) equipment to children. He has the job of collecting the equipment from the families of deceased children and always ensures he takes time to spend with the parents and siblings of these children, regardless of how busy he is. He is a hardworking member of the portering team who delivers meals to poorly children in the respite centre, always greeting everyone with a smile. The Radiology Porter Team at South Tees was nominated after losing their colleague Mark Lowe who sadly passed away due to Covid – not only did the band together to support each other at such a difficult time, they also took it upon themselves to care for Mark’s wife and son. The Portering team at East and North Hertfordshire are another great asset to the NHS, who recently helped their Mortuary & Bereavement Team with a logistical nightmare when the mortuary needed essential cleaning and repairs, which resulted in the porters moving over 300 bodies, many worked unsociable hours to ensure the moves of the bodies were completed swiftly, but with care and dignity – this resulted in them winner the ‘Portering Team of The Year Award’.


There are many stories which have come in through the awards nominations which showcase the humble and loveable nature porters show to patients at a time which can be worrying for them – take Ian Butler at Milton Keynes Endoscopy Unit, known for serenading patients, others make patients smile, laugh or become a shoulder to cry on – creating special bonds with patients and their families in the process. Nigel Close, who has been a porter since 1987 and still to this day stays on when staffing levels are low and thinks nothing to taking on an urgent task, even if his shift is due to finish. Darren Davies at University Hospital Coventry & Warwickshire who is the winner of the ‘Outstanding Contribution to Patient Experience Award’, came across an extremely distressed and aggressive patient who needed an emergency CT Scan – the patient even attempted to harm the nurses dealing with him. Darren, realising how important the scan was for the patient, approached him, talked him down, took him for a walk around the hospital to calm him down further and was able to get him to agree to attend his CT scan – Darren showed true compassion to ensure the patient received the care they urgently needed despite the potential dangers toward himself. Other winners included Mark Turner from CHoICE – Sunderland, who won Leadership of The Year and Kevin Smith – Addenbrookes, who won the Newcomer of The Year.


The Finalists attended a live conference during the day which saw them hear guest speakers talk to them about mental health and wellbeing, team work and portering peers who talked best practice. Guests then dined on a three-course meal before the live awards ceremony celebrated the great work done by these unsung heroes of the NHS.


Simon Corben, Director & Head of Profession at NHS Estates said at the event: “These kind of events are really important – it’s important that we recognise the Estates and Facilities profession and celebrating the great work porters do is a part of that. Porters play an intrinsic part in the whole flow of the hospital – without porters we simply cannot operate”.


Winners:


MyPorter Award - Porter of The Year Award

Matthew Wood, Maidstone and Tunbridge Wells NHS Trust


Dennis Southern - For Endeavour Award

Keith Bellfield, CHoICE, Sunderland Royal Hospital


Portering Team of The Year Award

East and North Hertfordshire NHS Trust Portering Team


Outstanding Contribution to Patient Experience Award

Darren Davies, University Hospitals Coventry and Warwickshire NHS Trust


Leadership of The Year Award

Mark Turner, CHoICE, Sunderland Royal Hospital


Newcomer of The Year Award

Kevin Smith, Cambridge University Hospitals NHS Foundation Trust Highlights from the MyPorter Awards




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The shortlist for the MyPorter Awards has been announced, featuring a list of 4 candidates for each of the six award categories, after a judging panel met on Tuesday 18th January to discuss each nomination, its merits and reasons why they should be shortlisted to win. With over 100 entries, this years’ MyPorter Awards has seen it grow vastly from its humble beginnings last year, which saw the single category of awarding the MyPorter Award 2020, which was later won by Claire Blackhall – Chargehand Porter at Wansbeck General Hospital. A live awards ceremony taking place in London, where Claire herself will be there to hand out one of the awards, will see six awards presented to their worthy winners, along with a 3-course meal, and will start the day with a live portering conference. The MyPorter Awards Portering Conference will see guest speakers talking all things portering best practice, team work and wellbeing, with talks from portering peers, mental health experts and from NHSI’s Emma Brookes, Head of Soft FM Strategy and Operation and Philip Shelley, Senior Operational & Policy Manager Soft FM, both of whom were part of the judging panel for the awards, alongside GV Healthcare’s CEO Matt Wright and GV Healthcare (and former Porter Manager at HUTH NHS Trust) Business Development Manager Mark Edwards. The shortlist for the six categories are as follows: Newcomer of The Year Award – shortlist: Kenneth Mcintyre - Royal Berkshire – nominated by Steve SellwoodKevin Smith - Cambridge University Hospitals (Addenbrookes) – nominated by Phil Butters Tracy Banford – Sandwell & West Birmingham Hospitals NHS Trust – nominated by Mark Stankovich Thomas Foulkes – University Hospital of the North Midlands – nominated by Diane Clarke

Leadership of The Year Award – shortlist: Alison Carter – Stoke Mandeville - Buckinghamshire Healthcare NHS Trust – nominated by Alex Gallo Mark Turner – CHoICE (Sunderland) – nominated by Claire Dodds Joseph Ryan – Stepping Hill Hospital - Stockport NHS Foundation Trust – nominated by Steve Whitehead Zaheer Iqbal – Sandwell & West Birmingham Hospitals NHS Trust – nominated by Mark Stankovich Outstanding Contribution to Patient Experience Award – shortlist: Ian Butler – Milton Keynes University Hospital – nominated by Hannah Burnett Trevor Knight – William Harvey Hospital – nominated by Leanne Knight Radiology Ultrasound Porters Team Addenbrookes Hospital – nominated by Jasanthy Bell Darren Davies – University Hospital Coventry and Warwickshire – nominated by Sarah Haynes Portering Team of The Year Award – shortlist:

The Radiology Porter Team at The James Cook University Hospital (South Tees) – nominated by Paula Taggart Alan Shepherd & team – Royal Berkshire – nominated by Steve Sellwood Portering Team at East and North Herts NHS Trust – nominated by Nikki Lane L2 DSU Portering Team – Cambridge University Hospitals – nominated by Graham Johnston Dennis Southern Award – For Endeavour – shortlist: Ken Grant – Cambridge University Hospitals (Addenbrookes) – nominated by Lucy Jobson Nigel Close – University Hospital Coventry and Warwickshire – nominated by Sarah Haynes Keith Bellfield – CHoICE (Sunderland) – nominated by Claire Dodds John Shaw – Southport & Ormskirk Hospitals NHS Trust – nominated by Terry Kelly MyPorter Award 2021 – shortlist: Naga Vejandla – East and North Hertfordshire NHS Trust – nominated by Nikki Lane John Roe – Sheffield Children’s Hospital – nominated by Kate Mackintosh Leon Hill – Gloucestershire Royal Hospital – nominated by Michelle Morgan Matthew Wood – Tunbridge Wells Hospital – nominated by Alexandra Bolou Congratulations to all those who have been shortlisted – Good Luck in the MyPorter Awards live final. For any questions or queries relating to the MyPorter Awards, please contact:


On a mantle-piece in the North-East of England proudly sits the Dennis Southern Award – an award that might not be known to many, but means so much to those that do. You may be wondering who is Dennis Southern, why is there an award in his name and why does it mean so much to certain people? Dennis was a porter with Northumbria Healthcare NHS Foundation Trust from 2007 to 2021 and was nominated for the MyPorter Award 2020 by Nicola Cartwright – Area Estates & Facilities Manager at the same Trust. The awards were the first time a portering awards event had been done specifically for portering teams. What made the entry for Dennis unique, is that it was made posthumously – sadly Dennis had passed away from cancer just 2 weeks before the closing of the awards, leaving behind treasured friends, family and colleagues. It was felt by the judges that although the entry more than warranted a place for consideration at winning the MyPorter Award 2020, it just wouldn’t do Dennis, his name and his legacy justice by presenting a one-off award. It was then decided that a new award would be created for the MyPorter Awards 2021, which launches today, which alongside the MyPorter Award itself and 4 other categories, the Dennis Southern Award – For Endeavour brings this years’ awards to having a total of six categories. The Dennis Southern Award – For Endeavour, will be presented in honour of Dennis Southern, a porter that showed commitment, dedication, passion and care through his career and had a positive impact on every individual that met him, whether that was a member of staff, a patient or patients family member. He encompassed everything that a porter needs to be and more. This award is to celebrate him and the individuals within our NHS portering services who embody Dennis' morals, ethics and outlook. A longstanding member of the team and a true porter that all porters can look up to and be proud of. The Dennis Southern Award itself was created and presented to his friends, family and colleagues at the beginning of this year, with it being displayed for its first full year by his wife at home, whose mantle-piece it sits so proudly on. The aims for the MyPorter Awards 2021 is that it will host a live portering conference and awards ceremony, where it is hoped some of those close to Dennis will present the award to it’s first ever winner, live on stage. The award is in the form of a shield, which will allow the name of a new winner each year to be engraved onto the Dennis Southern Award, allowing Dennis’ name and legacy to live on and inspire a new generation of porters. Dennis was known and loved by all who knew and worked with him. He could engage with patients, delivering a level of professional and compassionate dignity to everyone he met. When Dennis was diagnosed with cancer in 2015 and underwent surgery, he typically returned to work quickly and with as little fuss as possible. Similarly, in 2017 and again in 2020, and when he required further treatment, Dennis returned to the job he loved as soon as he was able. Devastatingly, in late 2020, Dennis received the news that cancer had spread and could not be treated. Dennis reluctantly stopped working at the end of 2020 to spend time with his wife, also an NHS Trust employee and his family. Sadly, Dennis passed away on 1st February 2021. He left a huge hole in his beloved portering team, but with a legacy of dedication, hard work, respect and compassion.


Nicola Cartwright, Estates and Facilities Manager at Northumbria Healthcare NHS Foundation Trust nominated Dennis back in 2020. She explained: “Dennis was an incredibly hard worker, he was part of the Northumbria family and embodied the values of the trust. Originally, I nominated Dennis for the award because of his hard work and commitment, despite the personal challenges he faced outside of work. He was an absolute pleasure to be around, whether he was communicating with staff or patients, he was always so polite and kind. Sadly, Dennis passed before he could be presented with his award, but the fact that his legacy lives on through the MyPorter awards is a real nod towards the man, and porter, that he was.”


The reasons listed for honouring Dennis are the same ones shown across all six categories and why the MyPorter Awards were created in the first place. The NHS is a big machine which we all love, but everyone has their role to play – Porters are a vital cog in that big machine and you could say they are the unsung heroes of the NHS - these awards are here to shine a light on the good work they do – here is your chance to showcase your staff’s achievements to a national audience, share best practice stories when it comes to improving patient experience, highlight your successes either as an individual or team and even use it as a tool to improve staff culture and morale.


The six categories at this years’ MyPorter Awards 2021 are:

1. MyPorter Award 2021

2. Dennis Southern Award – For Endeavour

3. Portering Team of The Year Award

4. Outstanding Contribution to Patient Experience Award

5. Leadership of The Year Award

6. Newcomer of The Year Award


Entries are open now, with a deadline of: January 16th 2022

Shortlists will be listed before a live portering conference and awards ceremony takes place in February where the winners will be announced. To enter, click here: https://www.myporterlogistics.com/myporter-awards

Image: Mark Smith Business Development Manager at GV Healthcare (creators of MyPorter, right) and Damon Kent, Managing Director of NHFML - Northumbria Healthcare NHS Foundation Trust (left) present the Dennis Southern Award to Dennis' family.

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